Melbourne's Hoarder Cleaning Specialists.
Discreet, Certified and Ready 24/7.
Professional hoarder clean-outs and trash house cleaning across Melbourne and Victoria.
IICRC Certified Technicians
Fully Insured — Public Liability Cover
15 Years of Specialist Experience
Why Melbourne Families and Property Managers Choose First To Restore
Hoarding situations are complex, emotionally charged and often involve hidden hazards. Here is why clients trust First To Restore to handle them properly.
Fast Emergency Response
Available 24/7 across Melbourne to prevent situations from getting worse.
15+ Years of Experience
Specialist handling of complex, sensitive clean-out situations.
Certified & Fully Insured
IICRC certified team working to strict safety standards.
Discreet & Respectful Service
Unmarked vehicles and a non-judgemental, professional approach.
Always Available When You Need It
Call anytime and speak directly with someone who can help.
Flexible Payment Options
50% upfront with the balance paid in manageable instalments.
Get the Property Cleaned Now and Pay It Off Over Time
First To Restore makes it easier to take the first step by offering a payment structure that works with your situation — not against it.
How it works:
Pay 50% upfront to confirm your booking and get the team started
Remaining balance paid in manageable monthly instalments
Full cost agreed and confirmed before any work begins — no surprises
Available for all hoarder clean-out and trash house cleaning jobs
Direct insurance billing available for eligible jobs
5+
Years In Specialist Cleaning & Restoration
623+
Cleaning & Restoration Done & still counting...
600+
Satisfied & Happy Customers and still counting...
What a First To Restore Hoarder Clean
Actually Covers
Every property is assessed individually. Here is what the service includes.
Hoarder Clean-Up Services
Complete property clean-outs for severe hoarding situations, restoring safe and livable spaces with respect and discretion.
Deceased Estate & Trauma Cleaning
Sensitive, compliant cleaning following unattended deaths or traumatic events — handled professionally and respectfully.
Biohazard & Contaminated Waste Removal
Safe removal and disposal of hazardous materials, including bodily fluids, mould, waste, and contaminated items.
Gross Filth & Squalor Cleaning
Deep cleaning of heavily neglected properties to eliminate health risks, odours, and unsafe living conditions.
Mould Remediation & Sanitisation
Targeted mould removal and full sanitisation to restore healthy indoor environments and prevent recurrence.
Emergency Cleaning – 24/7 Response
Rapid response across Melbourne when urgent situations cannot wait — available day and night.
Our Simple 3-Step Restoration Process
Clear, controlled and professional — from assessment to final safety check.
STEP 01
Assess & Plan
Every job begins with a detailed site inspection and risk assessment. A clear action plan is developed to ensure safety, compliance and effective results.
STEP 02
Contain & Restore
Controlled containment procedures are implemented where required, followed by specialist cleaning, decontamination and restoration using professional equipment.
STEP 03
Verify & Handover
Final safety checks are completed to confirm the site is clean, sanitised and safe for occupancy — ready for use with confidence.
The Melbourne Team That Handles the Situations Others Won't
First To Restore was built to meet genuine demand in Victoria for specialist cleaning that goes well beyond what standard companies offer.
With 15 years of experience, IICRC certified technicians and full public liability insurance, every hoarder clean is handled with technical precision and genuine human care. We operate across Melbourne and regional Victoria — working with homeowners, families, landlords, property managers and councils.
What Our Clients Say About Us
The team assisted with a very sensitive hoarding clean-up situation. They were respectful, discreet and incredibly professional. The property was safely restored without judgment. Truly appreciate the care taken.
Emma Richardson – Bendigo, VIC
Graffiti removal was completed quickly and without damage to the brickwork. The team arrived on time and worked efficiently. Great service and solid workmanship. Highly recommended across Victoria.
Jason Walker – Werribee, VIC
Booked them for pressure washing and exterior cleaning of our commercial premises. The difference was incredible — years of grime and build-up removed. Professional equipment and no shortcuts taken. I would definitely use them again.
Daniel O’Connor – Ballarat, VIC
Frequently Asked Questions
Do you judge the person or the family involved?
Never. First To Restore understands that hoarding is a deeply personal and often emotionally complex situation. Every job is approached with compassion, respect and complete confidentiality. We are here to help — not to judge.
Are your vehicles discreet?
Yes. First To Restore attends all jobs in unmarked vehicles. No signage, no unnecessary attention drawn to the property or the situation.
What happens if there are biohazards in the property?
Our technicians are trained and equipped to handle biohazards safely. All affected materials are handled with full protective equipment and appropriate decontamination protocols in line with Australian safety standards.
How much does a hoarder clean cost?
Every hoarder property is different — the cost depends on the size of the property, the level of disorder and what is present. First To Restore provides a clear, upfront quote after the initial site assessment. No hidden costs and no surprises.
Do you offer payment plans?
Yes. First To Restore offers a flexible payment structure — 50% upfront to confirm and start the job, with the remaining balance paid in monthly instalments. Speak to our team when you get in touch and we will walk you through the options.
How quickly can you attend?
First To Restore is available 24 hours a day, 7 days a week including for urgent situations. Contact us to discuss your timeline and we will advise on the earliest available attendance.
Do you handle the waste removal and disposal?
Yes. All waste removed from the property is disposed of in compliance with Victorian waste management regulations. Environmentally responsible disposal is part of every hoarder clean we complete.
What areas of Melbourne do you service?
First To Restore services Melbourne and surrounding Victoria — metropolitan and regional. Contact us to confirm we cover your specific location.
The Property Will Not Clean Itself. First To Restore Is Ready When You Are.
Whether it is a family home, a rental property or a council referral — First To Restore handles hoarder clean-outs across Melbourne with professionalism, care and complete discretion. Get a quote today. Available 24/7.
First To Restore provides specialist cleaning and restoration services across Victoria. From hazardous environments and mould remediation to pressure washing and trauma cleaning, every project is handled with strict safety standards .